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GlobalLogic walk-in for Associate/Senior Associate

GlobalLogic Jobs 2017 – Associate/Senior Associate Vacancy: GlobalLogic has recently Published  a Jobs Vacancy for the recruitment of Associate/Senior Associate Posts.Candidates who are eligible for this Recruitment & are Interested to Apply for this Posts those Eligible Aspirants Can Apply Before on 13 July 2017. 

GlobalLogic Jobs 2017 – Apply @ www.globallogic.com
Job Recruitment Details In Short:
Company Name: GlobalLogic
Job Role: Associate/Senior Associate
Official Website: www.globallogic.com
Eligibility: Any Graduate
Experience: 1 – 4 Years
Salary: NIL
Job Location: Gurgaon
Walk-In Date: 13 July 2017
Walk-In Time: 09:00 AM – 01:00 PM

GlobalLogic 2017 Job Details:
Company Profile:

Global Logic is an offshore software R&D services company with a headcount of 6000+ world-wide and has headquarters in McLean, Virginia and San Jose, California. Global Logic provides full-lifecycle product development services, including software product design, product development, quality assurance, product support and consulting services. The company specializes in telecommunications, wireless products and mobile devices, machine-to-machine, cloud computing, medical devices, digital media, commerce and business technology. In India its based out in Noida, Gurgaon , Nagpur, Bangalore & Gurgaon.

Job Responsibilities:

  • Provide chat, email support to resolve user problems with proactive troubleshooting.
  • Follow predefined (as trained) support procedures and policies.
  • Master the use of our support channels, processes & tools.
  • Identify and report Partner/user issues & feedback through appropriate channels.
  • Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate, and customer satisfaction.
  • Effectively and judiciously escalate issues with clear communication.
  • Support team lead/ manager when required.
  • CSAT/resolution rate initiatives.
  • Ability and willingness to quickly complete large volumes of work with high quality.
  • Work and communicate with cross-functional teams (engineering, sales, product specialists, etc) using various channels of internal communication regarding Partner issues.

Job Requirements:

  • Preferred to have 1 year of relevant work experience in product support via Chat & email.
  • Strong analytical, problem-solving and troubleshooting skills.
  • Capable of thinking critically.
  • Attention to detail with the ability to complete a large volume of work quickly and independently.
  • Ability to work collaboratively in a diverse team environment.
  • Proactive approach (ability to discern trends and solutions to process/user issues, ability to innovate and suggest process improvements).
  • Excellent written communication skills in English for email and chat support channels.
  • Open to work in 24*7 environment including holidays.
  • Enthusiasm for customer service.
  • Good keyboarding skills.
  • Team player with very good interpersonal skills and forward-looking attitude.
  • Open to ideas/feedback.

Selection Process:

  • Written Test – 1 hour (Communication Assessment).
  • Typing speed test – 1 Minute.
  • Face to Face Interview.

Venue Details:

GlobalLogic Technologies Limited, ASF Insignia SEZ Private Ltd., Grand Canyon Building, 12th floor, Block D&E,Off Gurgaon,Faridabad Road,Tehsil Sohna, Gwal Pahari, Gurgaon – 122003.

Contact Details:

Madhu Tiwary / Priyank Dixit
011244786600

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